All equipment in use at Biostore UK is continuously monitored. Temperature data is monitored and should an alarm condition occur, there is notification to the on-call engineer, staff on-site and SMS texting to the staff responsible for the unit. Biostore UK take very seriously any deviation in temperature and will ensure clients are kept informed of all significant temperature excursions.
Biostore UK use market leading Pharmagraph CFR21 part 11 compliant software with Eltek Gen II wireless transmitters to monitor and record all equipment data. The “Gen II” system is used in a variety of environments and is particularly suited to Biostore UK’s application.
Biostore UK acknowledges that it is not immune to equipment failure. To guard against risk, Biostore UK has a tiered backup structure in place to mitigate the effects on your valuable samples. We have on-site electricity generation as backup to mains power failure. We carry a reserve unit for each of the temperatures covered.